Privacy policy
Bennett & Grant is a trading name operated by BLACKFORGE COMMERCE LTD, a registered UK company.
Bennett & Grant operates this store, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience, referred to in this Privacy Policy as the “Services.”
Bennett & Grant is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, complete another transaction through the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Last updated: May 25, 2026
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person.
Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including credit card, debit card, financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, cancel, and your past transactions.
- Communications with us, including information you include when communicating with us, such as when sending a customer support inquiry.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information about how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information to us.
- Automatically through the Services, including from your device when you use our products or services, visit our website, or through cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technology or when they collect or process personal information on our behalf.
- From our partners or other third parties.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate our website, provide essential store functions, improve your shopping experience, understand website activity, and support marketing and advertising where permitted.
Cookies may include:
- Essential cookies, which are necessary for website functions such as shopping cart, checkout, account login, payment processing, fraud prevention, and website security.
- Functional and analytics cookies, which help us understand how visitors use our website, including page views, traffic sources, browsing behavior, and website performance.
- Marketing and advertising cookies, which may be used to help show relevant advertisements, measure advertising performance, and understand how customers interact with our website and marketing campaigns.
Relevant third-party cookies and tracking technologies may be used by service providers and advertising partners, including Shopify, Google, Meta, and other providers we use to operate, analyze, secure, improve, or market our store.
These technologies may collect information such as your device information, browser information, IP address, pages visited, products viewed, items added to cart, purchases, interactions with ads, and other usage information.
Where required by applicable law, we will ask for your consent before using non-essential cookies, including marketing or advertising cookies.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including cart, checkout, account, or payment features.
For more information about how Shopify uses cookies and similar technologies, you can review Shopify’s privacy information here:
https://www.shopify.com/legal/privacy
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services. We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and items you are interested in, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience, such as recommending products related to your purchases. This may also include using your personal information to better tailor and improve the Services.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you online advertisements for products or services on the Services or other websites, including based on items you previously purchased, added to your cart, or other activity on the Services.
- Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our services. If you choose to register an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other access details with anyone else.
- Communicating with You. We use your personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:
- With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
- With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction, such as a merger, acquisition, restructuring, or bankruptcy.
- To comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests.
- To enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Depending on where you reside, you may have the right to direct us not to share information about you for targeted advertising or marketing based on your online activity with different merchants and websites.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.
Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you.
In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify.
To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants and with Shopify.
In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights over the use of your personal information for these purposes.
To learn more about how Shopify uses your personal information and any rights you may have, you can visit Shopify’s Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users
Depending on where you live, you may exercise certain rights with respect to your personal information through Shopify’s Privacy Portal:
https://privacy.shopify.com/en
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If you follow links to websites not affiliated with or controlled by us, you should review their privacy policies, security practices, and terms and conditions.
We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or information found on those websites.
Information you provide on public or semi-public platforms, including information shared on third-party social networking platforms, may be viewable by other users of the Services or users of those third-party platforms.
Our inclusion of links does not, by itself, imply any endorsement of the content, owners, or operators of those platforms, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children.
We do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”
In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.
These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.
- Right to Access / Know. You may have the right to request access to personal information that we hold about you.
- Right to Delete. You may have the right to request that we delete personal information we maintain about you.
- Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to opt out of the processing of your personal information for purposes considered “targeted advertising,” as defined in applicable privacy laws.
- Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders.
Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out for the device and browser you use to visit the website.
If we are able to associate the device sending the signal with a Shopify account, we will apply the opt-out request to the account as well.
To learn more about Global Privacy Control, you can visit:
https://globalprivacycontrol.org/
Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below.
To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit:
https://privacy.shopify.com/en
We will not discriminate against you for exercising any of these rights.
We may need to verify your identity before processing your request, as permitted or required under applicable law.
In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting a request from an agent, we may require the agent to provide proof that you authorized them to act on your behalf, and we may need you to verify your identity directly with us.
We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below.
Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge your complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country where you live.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the United Kingdom, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.
Contact Information
Phone: +1 906 936 8143
Email: info@bennettandgrant.com
Support hours:
Monday to Friday, 9:00 AM to 5:00 PM (Eastern Standard Time)
Saturday and Sunday: Closed
We aim to respond to inquiries within 24 hours.
Contact us: Here
Legal information
Bennett & Grant is a trading name operated by BLACKFORGE COMMERCE LTD, a registered UK company.