Orders & Shipping
Collapsible content
What are your delivery times?
Orders are processed within 2 to 3 business days. After dispatch, transit takes around 4-9 business days (Monday to Friday). Total delivery time is 6 to 12 Business days.
For more information visit our Shipping Policy
Do you offer free shipping?
Yes, we offer free shipping on all orders across the United States. See more in our Shipping Policy
How do I track my order?
Once your order has been dispatched, you will receive a tracking number via email. You can track your parcel on our Track your order page
Can I change or cancel my order after placing it?
Orders can be canceled within 30 minutes of purchase. After that, your order may have entered into processing and you will have to return the item after delivery. Contact us as soon as possible at info@bennettandgrant.com
Returns & refunds
Collapsible content
How long do I have to return a product?
You have 30 days from delivery to return a product. Full details can be found in our Return & Refund Policy
How do I start a return?
To initate a return, contact us at info@bennettandgrant.com with your order number and reason for return. We will guide you through the process.
When will I receive my refund?
Once we receive and inspect your return, refunds are processed within 5-10 business days to your original payment method. Please allow additional time for your bank or card provider to post the amount.
Payment & security
Collapsible content
Are my payment details secure?
Yes, Your payment details are encrypted and secured using industry-standard SSL encryption. More details are available in our Privacy Policy
What payment methods are accepted?
We accept most major credit and debit cards, including Visa, Mastercard, along with Apple Pay and Google Pay. See our Payment Policy for more detail.
Product fit